Customer Info - Why KCE?

King Country Energy is your local energy supplier.

Through listening to your feedback, we aim to provide 'Best in class' service to all our customers, meeting the specific energy supply needs of our region and adding value to our community through local support.

Supporting local community is as important to King Country Energy as it is to you. We support a wide range of events, causes and initiatives throughout our region and details of some of these can be found in our Community section.

Our website contains readily available information on a host of topics. By using the left hand menu of this page you can find details on:

• Joining King Country Energy
• Paying your account
• Saving power in your home
• Reading your meter
• Pricing plans
• Our standard terms and conditions
• Contacting us

If we don't have the information you need online please call one of our friendly customer service representatives on
0800 523 637.

Based solely on renewable hydro electricity, our local generation sites produce over 50% of of our customers’ electricity needs. For more in depth information on King Country Energy owned generation sites, including our four local power stations - click Generation in the top menu bar.

With local generation, local staff and local community support, King Country Energy is ' the power behind our community'.